The fake “Walmart Gift Card” survey scam is a deceptive scheme where users are tricked into participating in fraudulent surveys under the guise of receiving a gift card. This scam often installs malware on your computer or device.
Identifying the Scam
What It Looks Like
Typically, this scam appears as a pop-up or email claiming you’ve won a Walmart gift card. To claim it, you’re asked to complete a survey or provide personal information.
Tegn på infektion
If you’ve engaged with such a scam, you may notice unusual system behavior, such as slow performance, unexpected ads, or unauthorized changes to settings.
Removing the Malware
Trin 1: Afbryd forbindelsen til internettet
To prevent further damage or data loss, immediately disconnect your device from the internet. This step stops the malware from communicating with its server or spreading.
Step 2: Boot into Safe Mode
Reboot your computer and enter Safe Mode. This limits the operating system to essential functions, preventing the malware from running.
- Vinduer: Restart your computer, press
F8
(ellerShift + F8
on some systems) before Windows starts, and select Safe Mode. - Mac: Restart your Mac, and hold the
Shift
key until you see the login window.
Step 3: Run Antivirus Software
Use reputable antivirus software to scan your system. Make sure the software is up-to-date to detect the latest threats. Perform a full system scan and follow the software’s instructions to remove any detected malware.
Step 4: Check for and Remove Unwanted Programs
Manually check for and uninstall any suspicious programs.
- Vinduer: Gå til
Kontrolpanel
>Programmer
>Programmer og funktioner
, and look for unfamiliar applications. - Mac: Åben
Finder
Gå tilAnvendelser
, and drag any suspicious apps to the Trash.
Step 5: Clear Your Browser Cache
Clear your browser cache and cookies to remove any lingering malicious scripts.
- Krom: Gå til
Indstillinger
>Privatliv og sikkerhed
>Slet browserdata
. - Firefox: Gå til
Valgmuligheder
>Privatliv og sikkerhed
>Cookies og webstedsdata
>Ryd data
.
Step 6: Reset Browser Settings
Restore your browser to its default settings to remove any changes made by the malware.
- Krom: Gå til
Indstillinger
>Avanceret
>Nulstilling og oprydning
>Gendan indstillingerne til deres oprindelige standardindstillinger
. - Firefox: Gå til
Hjælp
>Oplysninger om fejlfinding
>Opdater Firefox
.
Preventing Future Scams
Hold softwaren opdateret
Regularly update your operating system, antivirus software, and web browsers. Updates often include patches for known vulnerabilities.
Be Cautious with Emails and Pop-ups
Avoid clicking on links or downloading attachments from unknown sources. Verify the legitimacy of any offers or requests for personal information.
Use a Trusted Antivirus Program
Ensure you have a reputable antivirus program installed and running. Enable real-time protection and set it to update regularly.
Aktivér firewall-beskyttelse
Use a firewall to monitor and control incoming and outgoing network traffic. This adds an extra layer of defense against malicious attacks.
Uddan dig selv
Stay informed about common online scams and how to recognize them. Being aware of these tactics can help you avoid falling victim.