How to Remove Amazon Loyalty Program Pop-Up Scam

The Amazon Loyalty Program pop-up scam is a type of malware that tricks users into believing they have won a prize or are eligible for a special promotion. This pop-up appears as a legitimate notification from Amazon, claiming that you need to act quickly to claim your reward. In reality, it’s a phishing attempt designed to steal your personal information or install harmful software on your device.

1. Close the Pop-Up: If the pop-up appears, close it immediately using the “X” button. Do not click on any links or provide any information.
2. Scan for Malware: Open your antivirus or anti-malware software and run a full system scan. If you don’t have one installed, download a reputable tool like Malwarebytes or Avast.
3. Remove Suspicious Programs:
   • Go to Control Panel > Programs > Programs and Features.
   • Look for any unfamiliar or suspicious programs.
   • Uninstall any program you do not recognize or did not intentionally install.
4. Clear Browser Data:
   • In your browser, go to Settings > Privacy and Security > Clear browsing data.
   • Select Cookies and other site data and Cached images and files.
   • Click Clear data.
5. Check Browser Extensions:
   • Open your browser and navigate to the extensions/add-ons section.
   • Remove any suspicious or unknown extensions.
6. Reset Browser Settings:
   • Go to your browser’s settings and find the option to Reset settings.
   • Confirm the reset to restore default settings.

1. Close the Pop-Up: Close the pop-up window immediately. Avoid interacting with any content within the pop-up.
2. Run a Malware Scan: Use a trusted anti-malware tool like Malwarebytes for Mac to perform a full scan of your system.
3. Remove Suspicious Applications:
   • Open Finder and go to the Applications folder.
   • Look for any unfamiliar or unwanted applications.
   • Drag any suspicious applications to the Trash and then empty the Trash.
4. Clear Browser Data:
   • In Safari, go to Safari > Preferences > Privacy and click Manage Website Data. Remove any suspicious entries.
   • For Chrome, go to Settings > Privacy and security > Clear browsing data and select Cookies and other site data and Cached images and files.
5. Check Browser Extensions:
   • Open your browser’s extension or add-ons settings.
   • Remove any extensions you do not recognize or trust.
6. Reset Browser Settings:
   • For Safari, this can be done by choosing Safari > Preferences > Privacy > Manage Website Data and removing all data.
   • For Chrome, go to Settings > Advanced > Reset and clean up > Restore settings to their original defaults.

Regularly update your operating system, browser, and all installed applications. Updates often include security patches that protect against new threats.

Use reliable antivirus and anti-malware programs. Ensure they are always up-to-date and perform regular scans.

Avoid clicking on links or pop-ups from unfamiliar sources. Always verify the authenticity of offers or notifications by directly visiting the official website.

Most modern browsers come with built-in pop-up blockers. Ensure these are enabled to prevent unwanted pop-ups.

A VPN can add an extra layer of security by masking your IP address and encrypting your online activity, making it harder for malicious actors to target you.