The Windows Defender Security Warning scam is a type of malware designed to mislead users into believing their system is infected or at risk. It often manifests as a pop-up or notification that mimics legitimate Windows Defender alerts, urging users to call a fake support number or download malicious software. This scam aims to steal personal information, install additional malware, or defraud users.
How to Remove the Windows Defender Security Warning Scam
Step 1: Disconnect from the Internet
Before you take any action, disconnect your computer from the internet. This prevents the malware from communicating with its servers or spreading further.
Step 2: Boot into Safe Mode
- Restart your computer.
- As it boots up, repeatedly press the
F8
key (orShift + F8
for some systems) until you see the Advanced Boot Options menu. - Select “Safe Mode with Networking” and press Enter. This mode limits the malware’s ability to run and makes it easier to remove.
Step 3: Remove the Malware
- Run a Full System Scan: Use your installed antivirus software to perform a comprehensive scan. Ensure that your antivirus is up-to-date before scanning.
- Use Malware Removal Tools: Download and run reputable malware removal tools such as Malwarebytes or AdwCleaner. These tools can identify and remove malicious files that your antivirus may miss.
- Manual Removal (Advanced): If you’re comfortable with advanced procedures, you can manually remove the malware.
- Open Task Manager (
Ctrl + Shift + Esc
) and end suspicious processes. - Navigate to
Control Panel > Programs and Features
and uninstall any unfamiliar or suspicious programs. - Search your system for the files associated with the scam and delete them. Be cautious not to remove critical system files.
- Open Task Manager (
Step 4: Clear Browser Data
- Open your web browser and go to its settings.
- Clear your browsing history, cookies, and cache. This helps remove any residual malicious data that may have been stored.
Step 5: Reset Browser Settings
- Go to your browser settings.
- Look for the option to reset or restore settings to their original defaults. This helps remove any browser extensions or changes made by the malware.
Step 6: Check and Remove Startup Entries
- Open Task Manager and go to the Startup tab.
- Disable any suspicious startup entries that could be associated with the malware.
How to Prevent the Windows Defender Security Warning Scam in the Future
Enable Pop-up Blockers
Ensure that pop-up blockers are enabled in your web browser. This can help prevent malicious ads and fake alerts from appearing.
Keep Software Updated
Regularly update your operating system and all installed software. Security patches and updates help protect against vulnerabilities that malware can exploit.
Use Reputable Security Software
Install and maintain reputable antivirus and anti-malware software. Keep it updated to ensure it can detect and respond to the latest threats.
Avoid Suspicious Links and Downloads
Be cautious when clicking on links or downloading files, especially from unknown sources. Always verify the legitimacy of websites before entering personal information or downloading content.
Educate Yourself About Scams
Stay informed about the latest scams and phishing tactics. Knowing what to look for can help you avoid falling victim to similar scams in the future.