Hoe de nep-enquête met de "Walmart Gift Card" te verwijderen

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The fake “Walmart Gift Card” survey scam is a deceptive scheme where users are tricked into participating in fraudulent surveys under the guise of receiving a gift card. This scam often installs malware on your computer or device.

Identifying the Scam

What It Looks Like

Typically, this scam appears as a pop-up or email claiming you’ve won a Walmart gift card. To claim it, you’re asked to complete a survey or provide personal information.

Tekenen van infectie

If you’ve engaged with such a scam, you may notice unusual system behavior, such as slow performance, unexpected ads, or unauthorized changes to settings.

Removing the Malware

Stap 1: Verbinding met internet verbreken

To prevent further damage or data loss, immediately disconnect your device from the internet. This step stops the malware from communicating with its server or spreading.

Stap 2: Opstarten in veilige modus

Reboot your computer and enter Safe Mode. This limits the operating system to essential functions, preventing the malware from running.

  • Windows: Restart your computer, press F8 (or Shift + F8 on some systems) before Windows starts, and select Safe Mode.
  • Mac: Restart your Mac, and hold the Shift key until you see the login window.

Step 3: Run Antivirus Software

Use reputable antivirus software to scan your system. Make sure the software is up-to-date to detect the latest threats. Perform a full system scan and follow the software’s instructions to remove any detected malware.

Step 4: Check for and Remove Unwanted Programs

Manually check for and uninstall any suspicious programs.

  • Windows: Ga naar Bedieningspaneel > Programma's > Programma's en functies, and look for unfamiliar applications.
  • Mac: Open Vinderga naar Toepassingen, and drag any suspicious apps to the Trash.

Step 5: Clear Your Browser Cache

Clear your browser cache and cookies to remove any lingering malicious scripts.

  • Chrome: Ga naar Instellingen > Privacy en veiligheid > Browsegegevens wissen.
  • Firefox: Ga naar Opties > Privacy en veiligheid > Cookies en sitegegevens > Gegevens wissen.

Step 6: Reset Browser Settings

Restore your browser to its default settings to remove any changes made by the malware.

  • Chrome: Ga naar Instellingen > Geavanceerd > Resetten en opruimen > Instellingen herstellen naar de oorspronkelijke standaardwaarden.
  • Firefox: Ga naar Help > Informatie over het oplossen van problemen > Firefox verversen.

Preventing Future Scams

Software up-to-date houden

Regularly update your operating system, antivirus software, and web browsers. Updates often include patches for known vulnerabilities.

Be Cautious with Emails and Pop-ups

Avoid clicking on links or downloading attachments from unknown sources. Verify the legitimacy of any offers or requests for personal information.

Use a Trusted Antivirus Program

Ensure you have a reputable antivirus program installed and running. Enable real-time protection and set it to update regularly.

Firewallbeveiliging inschakelen

Use a firewall to monitor and control incoming and outgoing network traffic. This adds an extra layer of defense against malicious attacks.

Leer jezelf kennen

Stay informed about common online scams and how to recognize them. Being aware of these tactics can help you avoid falling victim.