If your iPhone is refusing to turn on while charging, it can be both frustrating and concerning. This issue may arise for various reasons, but there are several steps you can take to troubleshoot and potentially resolve the problem. Let’s look into some effective solutions.
Understanding the Problem
Before diving into the fixes, it’s important to identify whether the issue lies with the phone, the charger, or the charging cable. Understanding where the problem originates can help streamline the troubleshooting process.
Check the Charging Accessories
Inspect the Charging Cable
A faulty charging cable is a common culprit when an iPhone won’t turn on while charging. Check for any visible signs of wear, such as frays or breaks. If the cable appears damaged, try using a different cable to see if that resolves the issue.
Test the Charger
The power adapter might also be the reason your iPhone is not charging. Plug the charger into a different outlet to ensure the problem isn’t due to a faulty outlet. If possible, test your iPhone with a different charger to confirm whether it’s a charger issue.
Force Restart Your iPhone
How to Force Restart
If your iPhone is unresponsive, a force restart might help. Here’s how to do it depending on your model:
- iPhone 8 and later: Quickly press and release the Volume Up button, then the Volume Down button. Finally, press and hold the Side button until the Apple logo appears.
- iPhone 7 and 7 Plus: Press and hold both the Volume Down button and the Side button until you see the Apple logo.
- iPhone 6s and earlier: Press and hold both the Home button and the Top (or Side) button until the Apple logo appears.
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Inspect the Lightning Port
Sometimes, debris or lint can accumulate in the Lightning port, preventing a proper connection with the charging cable. Use a flashlight to look into the port and gently clean it with a toothpick or a soft brush if necessary. Be careful not to damage the port.
Assess for Physical Damage
If your iPhone has been dropped or exposed to liquid, internal hardware damage may prevent it from turning on. Look for any signs of damage on the screen, case, or buttons. If you suspect physical damage, it may require professional repair.
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Connect to iTunes or Finder
If your iPhone turns on but has issues, ensuring that it’s running the latest version of iOS can help. Connect your iPhone to a computer that has iTunes (or Finder on macOS Catalina and later) installed. If your device is recognized, you may have the option to update or restore it.
Recovery Mode
If iTunes or Finder doesn’t recognize your device, you might need to put it into recovery mode. Follow the same steps for force restarting, but keep holding the buttons until you see the recovery mode screen. Once in recovery mode, follow the prompts in iTunes or Finder to update or restore your iPhone.
Consider Battery Issues
Check Battery Health
If your iPhone turns on only while plugged in and shuts off immediately when disconnected, the battery may be failing. You can check the battery health by going to Settings > Battery > Battery Health. If the maximum capacity is significantly lower than 100%, it could indicate the need for battery replacement.
Battery Replacement
If the battery health is poor, consider having your battery replaced. This can be done through an Apple Store or authorized service provider. Replacing a failing battery can restore your iPhone’s functionality.
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Contact Apple Support
If you’ve tried all the above steps and your iPhone still won’t turn on while charging, it may be time to contact Apple Support. They can offer additional troubleshooting steps and assess whether your device requires repair.
Visit an Authorized Service Center
In cases of potential hardware failure, visiting an authorized service center can provide a thorough examination. The experts there can diagnose the issue accurately and recommend appropriate solutions.
By following these steps, you can systematically address the issue of your iPhone not turning on while charging. Whether the problem is minor or requires professional assistance, there are options to help you get your device back to normal operation.