Não é possível concluir a transferência de dados do iPhone

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When attempting to transfer data to a new iPhone, users may encounter issues that prevent the process from completing successfully. Here are some potential solutions and necessary steps to resolve the problem.

Ensure Both iPhones Are Updated

Check for iOS Updates

Make sure both iPhones are running the latest version of iOS. To check for updates:

  1. Ir para Configurações.
  2. Selecione Geral.
  3. Torneira Atualização de software.
  4. If an update is available, follow the prompts to download and install it.

Stable Wi-Fi Connection

Verify Wi-Fi Network

A stable Wi-Fi connection is crucial for data transfer:

  1. Ensure both iPhones are connected to the same Wi-Fi network.
  2. Restart the router if the connection seems unstable.
  3. Move closer to the router to improve signal strength.

Use Quick Start

Quick Start Method

Quick Start simplifies the data transfer process:

  1. Turn on the new iPhone and place it near the old one.
  2. The Quick Start screen will appear on the old iPhone.
  3. Follow the on-screen instructions to pair the devices.
  4. Use the old iPhone’s camera to scan the animation on the new iPhone.
  5. Complete the setup process on the new iPhone.

Sufficient Storage Space

Check Available Storage

Ensure the new iPhone has enough storage space for the transfer:

  1. Ir para Configurações on the new iPhone.
  2. Selecione Geral.
  3. Torneira iPhone Storage to see available space.
  4. If necessary, delete unnecessary apps or files to free up space.

Restart Both iPhones

Restart Process

Restarting both devices can resolve minor software glitches:

  1. Press and hold the power button until the slider appears.
  2. Slide to power off.
  3. Wait a few seconds, then press the power button again to restart.

Use iCloud Backup

iCloud Backup Transfer

If direct transfer fails, use iCloud backup:

  1. On the old iPhone, go to Configurações.
  2. Selecione [Your Name] > iCloud > iCloud Backup.
  3. Torneira Back Up Now.
  4. Once the backup is complete, turn on the new iPhone.
  5. Follow the setup prompts, and choose Restore from iCloud Backup.
  6. Select the latest backup to restore.

Check for System Alerts

Address System Notifications

Ensure no system alerts are pending:

  1. Look for alerts such as low battery, software updates, or insufficient storage.
  2. Address any alerts before attempting the transfer again.

Reset Network Settings

Reset Network Settings Procedure

Resetting network settings can resolve connectivity issues:

  1. Ir para Configurações.
  2. Selecione Geral.
  3. Torneira Redefinir.
  4. Choose Reset Network Settings.
  5. Enter your passcode and confirm the reset.

Factory Reset the New iPhone

Factory Reset Procedure

As a last resort, reset the new iPhone and try the transfer again:

  1. Ir para Configurações.
  2. Selecione Geral.
  3. Torneira Redefinir.
  4. Choose Erase All Content and Settings.
  5. Confirm and follow the prompts to reset the device.
  6. Set up the iPhone again and attempt the data transfer.