O iPhone não consegue encontrar a impressora? Aqui está a solução
If you’re trying to print from your iPhone and your device can’t find your printer, you’re not alone. Many users experience this frustrating issue, which can stem from various factors. This article will look into the common reasons your iPhone may not be detecting your printer and provide clear steps to resolve the problem.
Understanding AirPrint and Printer Compatibility
AirPrint is Apple’s feature that allows users to print wirelessly from their iOS devices without the need for additional drivers. Before troubleshooting, ensure your printer supports AirPrint. Most modern printers do, but older models may not.
Check Printer Compatibility
- Verify AirPrint Support: Go to the manufacturer’s website to check if your printer model supports AirPrint. If it does not, you may need to install printer-specific apps or use alternative printing methods.
- Update Printer Firmware: Manufacturers regularly release firmware updates that can improve functionality or add new features. Check your printer’s settings or the manufacturer’s website for the latest updates.
Network Connections
A stable network connection is essential for your iPhone and printer to communicate. If they are not on the same network, your iPhone will not find the printer.
Ensure Both Devices are on the Same Wi-Fi Network
- Check iPhone Connection: Go to Settings > Wi-Fi on your iPhone and confirm that you are connected to the correct Wi-Fi network.
- Check Printer Connection: Most printers have a display panel where you can view network settings. Navigate to the network settings to ensure the printer is also connected to the same Wi-Fi network as your iPhone.
Restart Devices
Sometimes, a simple restart can resolve connectivity issues.
- Restart Your Printer: Turn off your printer, wait a few seconds, and then turn it back on. This action will refresh its network connection.
- Reinicie seu iPhone: Press and hold the power button, then slide to power off. Wait a few seconds before turning it back on.
Check Printer Settings
Your printer settings may be misconfigured, preventing your iPhone from locating it.
- Enable Wireless Printing: Ensure the wireless printing option is enabled on your printer. This can typically be found in the printer’s settings menu.
- Redefinir configurações de rede: If your printer has a built-in network settings reset option, you can use it to restore default settings, ensuring a fresh connection.
Atualizar o iOS
An outdated iOS version may also cause compatibility issues.
- Verifique se há atualizações do iOS: Go to Settings > General > Software Update on your iPhone to see if a newer version of iOS is available. If so, download and install it.
- Verifique se há atualizações de aplicativos: If you are using a specific printing app, ensure it is updated as well. Go to the App Store, tap on your profile icon, and scroll down to see pending updates.
Try a Different Printing Method
If AirPrint is not working for you, consider alternative methods.
- Use Manufacturer’s App: Many printer manufacturers offer their own printing apps (e.g., HP Smart, Epson iPrint). Download the appropriate app for your printer model and follow the setup instructions.
- Print via Email: Some printers allow printing via email. Check your printer’s settings to find its unique email address. Once you have it, you can send documents to that address for printing.
Redefinir as configurações de rede no iPhone
If you’re still having issues, resetting your iPhone’s network settings may help.
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all saved Wi-Fi networks and passwords, so be prepared to reconnect to your network afterward.
- Reconnect to Wi-Fi: After the reset, go back to Settings > Wi-Fi and reconnect to your wireless network.
Check for Interference and Distance
Wireless signals can be affected by various factors.
- Reduce Distance: Ensure the printer is within a reasonable distance from your Wi-Fi router to avoid connection issues.
- Minimize Interference: Keep the printer away from electronics that may cause signal interference, such as microwaves and cordless phones.
Consult the User Manual
If all else fails, consult your printer’s user manual for troubleshooting sections. It may provide specific instructions or insights into connectivity issues unique to your printer model.
By systematically following these steps, you can resolve the issue of your iPhone not being able to find your printer and enhance your printing experience.