Experiencing issues with the middle of your Samsung phone screen can be frustrating, especially if it affects your ability to use apps, send messages, or navigate through your device. This article will look into the possible reasons behind this problem and provide you with step-by-step solutions to address it.
Common Reasons for Screen Malfunctions
There are several potential reasons why the middle section of your Samsung phone screen may not be functioning correctly. Understanding these reasons can help you determine the right approach to fix the issue.
Hardware Damage
Accidental drops or impacts can cause internal damage to the screen or its components. Even if the exterior of the phone looks intact, the internal parts may be affected. If a physical impact is suspected, this could be a primary cause of the malfunction.
Screen Calibration Issues
Occasionally, the touchscreen may become miscalibrated, resulting in unresponsive areas. This calibration problem can occur after software updates or app installations.
Software Glitches
Software bugs can disrupt the normal functioning of your device. This may result in certain parts of the screen not responding to touch. Performing updates or managing apps can sometimes resolve these glitches.
Water or Liquid Damage
Exposure to moisture can lead to malfunctioning screens. If the device has been around liquid, the internal components may have suffered damage, affecting touch functionality in specific areas.
Troubleshooting Steps
If you are experiencing issues with the middle of your Samsung phone screen not working, follow these troubleshooting steps to identify and potentially resolve the problem.
Restart Your Device
A simple restart can often fix minor software glitches. Hold down the power button and select “Restart.” After the phone powers back on, check if the screen is responsive in the middle area.
Remove Screen Protector and Case
If you have a screen protector or case installed, try removing them. Sometimes, poorly fitted protectors or cases can interfere with touch sensitivity. Once removed, test the screen again.
Check for Software Updates
Make sure your device is running the latest software version. Go to Settings > Software Update > Download and Install. If an update is available, install it and check if the screen issue persists.
Perform a Factory Reset
If the problem remains unresolved, you may consider a factory reset. Before proceeding, back up your important data, as this process will erase all content on your device. To perform a factory reset, go to Settings > General Management > Reset > Factory Data Reset. Follow the prompts to complete the reset.
Use Safe Mode
Booting your Samsung phone into Safe Mode can help determine if a third-party app is causing the problem. To enter Safe Mode, press and hold the power button until the power off icon appears. Tap and hold the Power Off icon until the Safe Mode option appears. Tap Safe Mode and confirm. Once in Safe Mode, check if the middle of the screen works. If it does, a third-party app may be the culprit, and you may need to uninstall recently added applications.
Check for Liquid Damage
If you suspect liquid exposure, examine your device for signs of moisture. Look for any indications of water damage, such as discoloration or corrosion in the SIM card slot. If you find signs of liquid damage, consider taking the device to a professional for assessment and potential repair.
Take Your Phone to a Professional
If none of the troubleshooting steps resolve the issue, it may be time to seek professional help. Visit an authorized Samsung service center or a reputable repair shop. Technicians can diagnose the problem, whether it’s a hardware failure, screen malfunction, or other issues that require specialized tools and expertise.
Consider Warranty or Insurance Options
If your Samsung phone is still under warranty or if you have insurance coverage, check the policy details. You may be eligible for a repair or replacement at little to no cost. Contact the retailer or service provider for guidance on how to proceed with warranty claims.
Temporary Workarounds
While you are addressing the issue, consider using alternative methods for navigation. For example, if the middle part of your screen is unresponsive, you can utilize voice commands with Bixby or Google Assistant to perform tasks without relying solely on the touchscreen.
By following these steps, you can effectively troubleshoot the issue of an unresponsive middle section of your Samsung phone screen. Identifying the root cause will help in choosing the right solution to restore your device’s full functionality.